REFUND POLICY
RETURN
----
Our policy lasts 14 days. If 14 days have passed since your purchase, we regret that we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
Several types of products cannot be returned. Perishable items such as food, flowers or magazines cannot be returned. We also do not accept products intended for intimate or sanitary use, hazardous products or flammable gases or liquids.
Other items that cannot be returned:
* Gift cards
* Downloadable software
* Certain health and personal care products
To make a return, you must provide us with a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
In certain situations, only a partial refund will be made: (if applicable)
* Books with obvious signs of use.
* CD, DVD, VHS tape, software, video game, tape or vinyl record that has been opened.
* Any item which is not in its original condition, damaged or has parts missing for reasons not due to our fault.
* Any item that is returned more than 14 days after delivery.
Refunds (if applicable)
Once we have received and inspected the returned item, we will email you to confirm receipt. We will also notify you of our decision to approve or reject your refund request.
If your request is approved, your refund will be processed and within a few days your credit card or original payment method will automatically be credited.
Late or missing refunds (if applicable)
If you haven't received your refund yet, please check your bank account first.
Then contact your credit card issuer, as there may be a delay before your refund is officially issued.
Then contact your bank. There is often a processing time before a refund is posted.
If you still have not received a refund after completing all these steps, please contact us at the following address: contact@sandkev.com.
Items for sale (if applicable)
Only regular priced items can be refunded. Unfortunately, items sold are non-refundable.
Exchanges (if applicable)
We will only replace an item if it is faulty or damaged. In this case, if you wish to exchange it for the same item, please send us an e-mail to contact@sandkev.com: NEWTON LEOCADIE 6 A impasse de la Sauté 31790 Saint Sauveur FRANCE
Gifts
If the returned item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of your return. Once we have received the returned item, a gift voucher will be sent to you.
If the item was not marked as a gift when purchased, or if the giver preferred to receive the item first and give it to you later, we will send them a refund and they will know that you have returned the item.
Dispatch
To return a product, you must send it by post to NEWTON LEOCADIE 6 A impasse de la Sauté 31790 Saint Sauveur FRANCE
You must pay your own shipping costs for returning your item. Shipping charges are non-refundable. If you receive a refund, the return shipping costs will be deducted.
Depending on where you live, receiving your exchanged product may take more or less time.
If you are sending an item worth more than , you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return to us.
----
Our policy lasts 14 days. If 14 days have passed since your purchase, we regret that we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
Several types of products cannot be returned. Perishable items such as food, flowers or magazines cannot be returned. We also do not accept products intended for intimate or sanitary use, hazardous products or flammable gases or liquids.
Other items that cannot be returned:
* Gift cards
* Downloadable software
* Certain health and personal care products
To make a return, you must provide us with a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
In certain situations, only a partial refund will be made: (if applicable)
* Books with obvious signs of use.
* CD, DVD, VHS tape, software, video game, tape or vinyl record that has been opened.
* Any item which is not in its original condition, damaged or has parts missing for reasons not due to our fault.
* Any item that is returned more than 14 days after delivery.
Refunds (if applicable)
Once we have received and inspected the returned item, we will email you to confirm receipt. We will also notify you of our decision to approve or reject your refund request.
If your request is approved, your refund will be processed and within a few days your credit card or original payment method will automatically be credited.
Late or missing refunds (if applicable)
If you haven't received your refund yet, please check your bank account first.
Then contact your credit card issuer, as there may be a delay before your refund is officially issued.
Then contact your bank. There is often a processing time before a refund is posted.
If you still have not received a refund after completing all these steps, please contact us at the following address: contact@sandkev.com.
Items for sale (if applicable)
Only regular priced items can be refunded. Unfortunately, items sold are non-refundable.
Exchanges (if applicable)
We will only replace an item if it is faulty or damaged. In this case, if you wish to exchange it for the same item, please send us an e-mail to contact@sandkev.com: NEWTON LEOCADIE 6 A impasse de la Sauté 31790 Saint Sauveur FRANCE
Gifts
If the returned item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of your return. Once we have received the returned item, a gift voucher will be sent to you.
If the item was not marked as a gift when purchased, or if the giver preferred to receive the item first and give it to you later, we will send them a refund and they will know that you have returned the item.
Dispatch
To return a product, you must send it by post to NEWTON LEOCADIE 6 A impasse de la Sauté 31790 Saint Sauveur FRANCE
You must pay your own shipping costs for returning your item. Shipping charges are non-refundable. If you receive a refund, the return shipping costs will be deducted.
Depending on where you live, receiving your exchanged product may take more or less time.
If you are sending an item worth more than , you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return to us.
